Playwise Systems

  • PLAYWISE MEDIA | A division of PLAYWISE SYSTEMS LTD | Company No. 17210818 | Registered Office: London WC2H 9JQ, UK
  • info@playwisemedia.com
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  • Global Business Support & Digital Services

Entertainment & Events

Event Promotion • Customer Enquiries • Campaigns • Ticketing Support

Event Promotion & Customer Support

Build The Audience Before The Event Begins

Successful events rely on more than what happens on the day. Promotion, customer communication, enquiries, digital visibility and ongoing campaign management all contribute to building awareness and turning interest into attendance.

PlayWise Media provides flexible promotional, customer and digital support for entertainment businesses, venues, events and hospitality-led experiences.

Whether promoting a single event, supporting an ongoing entertainment programme or coordinating campaigns across multiple venues and audiences, services can be structured around your event calendar and existing team.

PlayWise Media support for entertainment and events

Support From Promotion To Customer Experience

Bring together event promotion, customer communication and digital campaign support through one coordinated service.

Event Promotion

Promotional support designed to build awareness around entertainment, performances, venue programmes, launches and special events.

Customer Enquiries

Support with event information, general customer questions and communication across approved customer channels.

Campaigns

Structured digital campaigns across relevant platforms designed to increase event visibility and audience reach.

Ticketing Support

Customer information and administrative support around established ticketing, booking and registration processes.

Keep Your Event Visible & Your Audience Informed

Entertainment moves quickly. New dates, performers, offers, venue information and customer questions can all require attention while your internal team is concentrating on delivering the event itself.

PlayWise Media can provide additional capacity across selected promotional, customer and administrative functions, helping maintain consistent communication throughout the event lifecycle.

  • • Event and entertainment promotion
  • • Customer enquiry support
  • • Event information and communication
  • • Digital advertising campaigns
  • • GEO-targeted audience campaigns
  • • Social media coordination
  • • Promotional graphics and digital content
  • • Event landing pages
  • • Email and online communication
  • • Ticketing and booking information support
  • • Customer database and CRM support
  • • Post-event customer engagement

Flexible Support For Different Events

Not every event requires the same level of support. Services can be used for individual campaigns, seasonal programmes or ongoing entertainment operations.

PlayWise Media can work alongside your existing marketing, venue, hospitality and customer-service teams, providing additional capacity where it is needed.

Suitable For

  • • Entertainment venues
  • • Live music & performances
  • • Festivals & special events
  • • Hotels & resort entertainment
  • • Hospitality venues
  • • Conferences & exhibitions
  • • Promotional & corporate events
From individual events to ongoing entertainment programmes.

Support The Complete Event Journey

Build awareness before the event, support customers as the date approaches and maintain audience relationships after the event has finished.

Before The Event

Build visibility through campaigns, social media, landing pages, audience targeting and clear event information.

Leading Up To The Event

Support customer enquiries, booking information, event updates and communication as interest and activity increase.

After The Event

Continue audience engagement through customer communication, CRM activity and promotion of upcoming experiences.

Reach Local & International Audiences

Entertainment audiences are not always located immediately around the venue. Depending on the event and destination, campaigns can be structured around local, regional or international markets.

PlayWise Media can coordinate digital visibility, audience targeting and promotional content around the markets relevant to your event or venue.

Campaign Support

  • • Local & regional targeting
  • • International audience campaigns
  • • Meta advertising
  • • Social media promotion
  • • Event landing pages
  • • Promotional content coordination
  • • Ongoing campaign management
Structured promotion around the audience you want to reach.

Put Your Next Event In Front Of The Right Audience

Tell us about your venue, event or entertainment programme and we'll discuss the promotional, customer and digital support you need.

Discuss Your Event